GOOD TO KNOW

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Have a question that isn’t covered? Reach out to our team and we’ll point you in the right direction.

Have a question that isn’t covered? Reach out to our team and we’ll point you in the right direction.

Have a question that isn’t covered? Reach out to our team and we’ll point you in the right direction.

EXPERIENCES & TICKETS

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How do I find upcoming TRIBE experiences?

Are all events listed on Tribe Experiences produced by TRIBE?

How do I purchase tickets?

Are tickets refundable?

What happens if an event is canceled or rescheduled?

How old do I have to be to attend?

What should I bring to an event?

What is the dress code?

What type of music can I expect?

Who do I contact if I have an issue with an event?

CURATED DINNERS

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What is a TRIBE Curated Dinner Experience?

Is a Curated Dinner the same as making a restaurant reservation?

Does submitting a request guarantee acceptance?

What does my ticket include?

Can I celebrate a birthday or special occasion?

How many people attend a Curated Dinner?

What should I wear?

Can I attend alone?

NIGHTLIFE / VIP / TABLES

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Does TRIBE offer guest-list access?

How do I reserve a VIP table or section?

How much does a table cost?

Can TRIBE help with birthdays?

Does a reservation guarantee immediate entry?

What happens if my group is late?

TRAVEL & TRANSPORTATION

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Does TRIBE offer travel experiences?

Does TRIBE book individual travel?

Does TRIBE offer private transportation?

What types of vehicles are available?

How far in advance should I book transportation?

Is TRIBE the transportation operator?

What happens if my transportation plans change?

TALENT / BOOKING

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Can I book a DJ, artist, host, or other talent through TRIBE?

What information should I provide for a talent inquiry?

Does submitting an inquiry guarantee talent availability?

Does TRIBE manage talent?

Can TRIBE recommend talent if I do not know who to book?

Can artists or DJs submit themselves for representation or opportunities?

CREATIVE & CONSULTING

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Does TRIBE offer creative consulting?

What can TRIBE help with creatively?

Can TRIBE help develop an event from scratch?

Does TRIBE offer event production?

How do I request a consultation?

PARTNERSHIPS & SPONSORSHIPS

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Does TRIBE work with brands and corporate clients?

What types of partnerships does TRIBE consider?

How can I partner with TRIBE?

Does TRIBE accept sponsorship inquiries?

Can venues work with TRIBE?

Does TRIBE offer promotional partnerships?

Are partnerships automatically exclusive?

STORE & ORDERS

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What is the TRIBE Store?

Are all products made by TRIBE?

How long does shipping take?

What does preorder mean?

What if my order arrives damaged or incorrect?

Can I track my order?

Are limited or one-of-one products restocked?

Can I return or exchange an item?

GENERAL SUPPORT

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Where is Tribe Events Co. located?

When is TRIBE open?

How can I contact TRIBE?

How quickly will someone respond?

How do I find out about upcoming events and announcements?

Where can I park for TRIBE events?

Can I work with TRIBE?

Can I submit media, photography, or content inquiries?

Can I submit a vendor or service proposal?

What if I cannot find the answer to my question?

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STILL HAVE QUESTIONS?

WE’RE HERE TO HELP.

WE’RE HERE TO HELP.

WE’RE HERE TO HELP.

If your question isn’t covered here, reach out to our team and we’ll help point you in the right direction.

If your question isn’t covered here, reach out to our team and we’ll help point you in the right direction.

CONTACT US

For faster assistance, use the appropriate inquiry form whenever available and include relevant details such as your event, date, order number, reservation, project, or request.